Intuitive Support Services Ltd
The Intuitive Team provide remote administration support to Financial Planning Firms currently working with more than 60 firms around the UK.
Financial Planners are supported by their own dedicated Administrator, on an ongoing basis.
What was it like before your business chose to partner with Cloud Geeni?
We struggled with IT issues all the time!
What problem(s) were you trying to solve with our service?
Access to St. James's Place, less down time and also the ability to configure numerous email profiles into Outlook for our various clients.
What made our product or service stand out from other options?
Great support, good team, good communication. Consistency on the helpdesk – we get to know them well.
How has your business been impacted since starting to using our service?
We now have MFA on all our desktops, we use Mimecast encryption for our emails and we are Cyber Essentials Plus Certified, so we feel really secure.
How was your experience working with us throughout the COVID-19 pandemic?
Did not impact us at all.
Continued throughout and no disruption at all. Great!
What would you tell someone who's considering Cloud Geeni as their Private managed Service Provider?
To have a chat and find out what you can offer
We were really impressed by the support that Cloud Geeni gave us when working towards Cyber Essentials Plus, it made a huge amount of difference.
Debbie Condon Director at Intuitive Support Services Ltd