At Cloud Geeni, we talk a lot about how an increasing number of employees are choosing to work remotely. And, like other tech experts, we know that this way of working brings enormous benefits for both employees and employers.
But, as the mobile workforce becomes a reality, it’s just as important to understand the challenges this brings. And how to overcome them.
For example, according to recent reports, when it comes to working remotely, the reality for many employees is that they are unable to switch off.
With this blending of personal and professional life often leading to higher levels of stress, what can you do to ensure your business succeeds in an increasingly mobile era while reducing the pressure of your mobile workforce?
Get the tech right
Despite organisations placing more responsibility onto their mobile workers, all too often they are not investing in the tools employees need. So, technology doesn’t work, and it can’t be depended on.
Device failure can lead to high levels of stress as workers struggle to get their work done. And, this can have a domino effect as these workers go off sick and their colleagues have to take on even more responsibilities. It’s a vicious circle.
Not investing in the right technology is costing businesses financially. And that’s before you even consider additional costs due to missing customer SLAs and longer-term brand reputational damage.
Put the right processes in place
When working remotely, employees need regular contact to help avoid staff disengagement. So, it’s vital that businesses put processes in place to engage with staff directly and regularly. Hosted desktops, conference calls, video conferencing, instant messaging tech, face-to-face meetings and team-building days can all be used to keep the lines of communication open.
Encourage employees to switch off
A significant problem with the way we work today is that too many employers don’t focus on the need for a good work/life balance. When looking at advancements in tech they only focus on what it can do; not how to do it.
But to meet the needs of mobile workers, businesses have to understand that just because an employee can be contacted wherever and whenever doesn’t mean that they should be. New technology requires a new culture and a new mentality.
Remove the culture of presenteeism
Another reason why employers are failing to meet the need for separation between “work” and “life” is because of a lack of understanding about what people need to be efficient and productive.
Presenteeism results in people being seen at their place of work for more hours than is required. And this isn’t a new issue. But, for remote workers, the need to demonstrate that they are working productively can result in them putting in even longer hours. And, eventually, this can result in high levels of stress.
The truth is, allowing employees to work remotely can improve their work-life balance. But modern employers have to do more than merely allow this mode of working. Steps have to be taken to support the growing number of cloud workers in the UK today.
The good news is that reducing the stress of your mobile workforce doesn’t have to be expensive. All you need is the right combination of tech, culture and processes.
For more information on how we can help get your business ready for the era of the cloud-worker, contact us today for an informal chat.