A quick guide to hosted desktops for recruiters

The recruitment sector has always been a competitive, with strict deadlines and targets. And, despite a tightening of the jobs market and the as yet unknown consequences of Brexit, the industry is continuing to grow.

However, as we look ahead, the impact that Artificial Intelligence, Big Data and Robotics will have on the world of recruitment is still unclear. So it’s perhaps no wonder that technology is one of the biggest challenges facing recruiters today. That said, there is simply no point sticking our heads in the sand and ignoring the so-called “disruptive tidal wave of technology”. Indeed, those recruitment firms that succeed in our new technology-enabled age will be the ones that act now to ensure their businesses keep up with the pace of change.

At Cloud Geeni, we specialise in providing Software as a Service (Saas) to recruitment consultants. We understand how recruitment agencies work, and what they need to share and maintain candidate records securely, while being able to access files from any location.

In this short guide, we’ll take a look at one of the technologies helping recruiters to succeed – hosted desktops – and highlight the benefits this can deliver to your firm.

What is a SaaS?

SaaS refers to any cloud-based service hosted off-site and delivered over the internet. Today, modern recruitment firms are using SaaS to help with a broad range of tasks including storing data, accounting, invoicing, and client and candidate communications.

What is a hosted desktop?

A hosted desktop looks and works just like a standard PC desktop. So, employees turn on their computers, laptops, iPads, etc., and access all the files and programs they need.

But rather than being stored on the machine’s hard drive, the settings, data, and operating system are delivered via the internet. So your recruiters and support staff can access their files from any device, even if they aren’t in the office.

How does a hosted desktop does it work?

All the files and programs you need to run your recruitment business are stored at a secure data centre. Your devices access these by using the internet to connect to those servers. So, you can rest assured that your valuable business information and sensitive client data isn’t just floating around in cyberspace!

What do you need to use a hosted desktop?

Above all, you’ll need an adequate broadband connection. Without this, your hosted desktop won’t be able to connect to the internet and access the files and systems you need. Most businesses today have the speeds required to run a hosted desktop, but your SaaS provider will be able to advise you on this if you have any doubts.

What software can you run on a hosted desktop?

Pretty much anything your recruitment firm needs.

How will a hosted desktop help your recruitment business?

Hosted desktops deliver increased flexibility, scalability, productivity, efficiency, and resilience. So it’s no wonder that savvy recruiters are using them to solve their growing business challenges.

  • Store all your data in one place

Access files wherever you are. And, by bringing together processes and data, the hosted desktop delivers enhanced management information leading to more informed decision making, and even creating opportunities for new revenue streams.

  • Become more responsive

With the cloud, you will be able to take a brief from your client and send it straight over to the office. You can even search your database while in client offices. This supports more flexible working practices and leads to increased productivity.

  • Reduce administrative overheads

Streamline operations and automate key processes, freeing up consultants to focus on revenue generation and customer service (we all know consultants get frustrated with the amount of paperwork and admin they are required to do!).

  • Share information securely with key clients

Making it easy for clients to keep track of their shortlisted candidates.

  • Automate back-up processes and ensure your data is secure

The problem of lost emails, missing documents and accidentally deleted files become a thing of the past.

  • Reduce costs

With no expensive hardware to buy users can be added and removed in hours with the pay per user pricing structure

  • Access the very best software

A hosted desktop solution provides your law firm with access to enterprise-level informational tools that may otherwise be out of reach for some recruitment companies.

  • Scale up and down with your business

It’s easy to upgrade or add new software, allowing the system to grow and expand at the same pace as your business. Indeed, setting up new accounts and ordering more storage or applications can be done in a matter of minutes.

  • Improve security

All the latest software is in place, and disaster recovery is enabled.

  • Reduce maintenance

The maintenance of your IT system is done remotely by your provider. And all the latest software fixes and security updates are made automatically.

  • Make downtime a thing of the past

You experience little to no downtime.

Things to consider before moving to a hosted desktop

Before you make the switch, here are just some of the things recruitment firms must take into account before turning to the cloud.

How quickly can you access your data?

The right hosted desktop solution will keep your data robust, safe, and secure with automated backup services and best-in-class recovery processes. Find out how quickly can your information can be handed over on demand, what backup procedures are in place, and what would happen should a more severe outage occur.

Is the hosted desktop mobile friendly?

You should be able to access your data from any networked device; ensuring everyone in your firm can retrieve all the real-time information they need.

What level of downtime can you expect?

For example, at Key Computing we provide 99.9% uptime for all cloud services.

 Check the credentials of any hosted desktop supplier

Not all hosted desktop providers are created equal, and with all your data (including your clients’ personal information) held on a third-party server, it’s worth doing your homework.

  • Take references from other companies using the proposed provider
  • Check service level agreements to ensure the proposed service can offer at least full Safe Harbour compliance if data is stored outside the EEA
  • Check that the provider can offer audited information security that at a minimum is compliant with ISO/IEC 27001:2013
  • Check that the provider can offer a level of guaranteed uptime and continuity protection that is acceptable to your business
  • Ensure, where staff will be working on the move, that they have properly secured communication channels to protect security

Does it comply with the Data Protection Act?

Any contract you enter into must require your chosen provider to comply with the Data Protection Act. This should cover meeting established security levels, processes for dealing with information, service level agreements, and expected levels of backup and retrieval procedures.

Data security can also be improved further by using a private cloud, or private area of a hybrid cloud, for client/candidate confidential material and using software to encrypt documents automatically.

Will your data be held in the UK?

Following Brexit, the location of data centres has become increasingly important, with many UK businesses looking to switch to centres located in the UK. All Key data centres are situated in the UK.

Is your hosted desktop managed?

With a managed approach, experts are looking after your system all the time, making sure it’s running smoothly and quickly. Managed desktop services also boast best-in-class backup and recovery processes. So your data is always recoverable should something go wrong.

The right hosted desktop for your recruitment business

Understanding the IT challenges faced by the recruitment sector, our team delivers sophisticated cloud solutions for professional services companies that keep you profitable and compliant.

At Cloud Geeni, our cloud server services consistently achieve the highest level of data security and reliability, maximising safety and eliminating downtime. In fact, all our cloud server data centres are:

  • Situated in the UK
  • ISO27001 approved
  • Security managed 24/7
  • Fitted with fire detection systems.
  • Kept at the optimum temperatures to ensure they do not overheat
  • Supported by backup power supplies
  • Fitted with the highest security firewalls
  • Carrier neutral, ensuring connectivity access across all major networks.

 

To find out how a hosted desktop solution can help to deliver efficiency throughout your business processes –  while protecting your client, candidate and business data  – speak to a member of our team on 01942 263 434 today.