What should you look for in a hybrid hosted desktop provider?

The hosted desktop is now commonplace in professional services firms. From a user perspective, everything works the same way as a standard computer desktop. But with Desktop as a Service (DaaS), all the files and applications are stored at a datacentre and delivered via the internet. So, for firms looking to make the switch, security can be a concern.

In fact, despite achieving extremely high levels of data security and reliability, for many businesses, trepidations about security are holding back adoption of the cloud. So could a hybrid approach to desktop delivery put minds at rest?

DaaS and VDI. What’s the difference?

Traditionally the only way to run a hosted desktop, with VDI you load a server, hosted in a datacentre, with virtualisation software. Your IT team is then responsible for managing your hardware, software, licensing, and deployment in-house. On the other hand, with DaaS, you simply pay a subscription to access everything your firm needs. All of the hardware is managed and maintained by your service provider.

Of course, the DaaS model is extremely appealing. Not only does it allow your business to benefit from virtual desktops without the upfront costs, but the subscription model also helps you avoid the ongoing infrastructure maintenance and staffing of an on-premises VDI.

However, for firms that want to retain control of their hosted desktop setup, because they just don’t like the idea of storing their data externally, or because they want to capitalise on their existing infrastructure, there is another way.

A hybrid approach to hosted desktops

 Combining DaaS and VDI, the hybrid approach gives firms the best of both worlds. Benefits include:

  • Improved agility. By leveraging the power of the cloud when there are spikes of usage, your firm will benefit from enhanced scalability.
  • Better disaster recovery. By using the cloud for applications that are mostly inactive, you’ll reduce the pressure on your virtual desktop infrastructure and data centre space.
  • Maximised uptime. By removing some of the pressure from in-house servers, you’re less likely to experience outages.
  • Improved access to information. Use the power of the cloud to provide employees with access to all the information they need to do their jobs. And, use your onsite setup to ensure access, even if the internet goes down.
  • Increased confidence. You can keep your sensitive data onsite or in the cloud. And ensure compliance with any regulatory requirements that prohibit data from being stored off-site.
  • Cost savings. Remove some of the burden of upgrading your entire hosted desktop infrastructure and spend only where you need it most.

Hybrid hosted desktop provider

Creating and managing a hybrid cloud solution with a logical network topology and compatibility across infrastructure can prove complicated for many in-house IT teams. As such, it’s better to find a trusted partner who can manage this for you.

But, what should you look for in a hybrid hosted desktop provider?

  • If you are putting data in the cloud, high-security data centres, robust encryption and all the latest security updates are a must. Make sure you ask your hosted desktop provider about the practices they use to make sure your data is secure. Also check that they comply with the Data Protection Act and any other relevant legislation.
  • Check that your chosen hosted desktop provider can offer a level of guaranteed uptime and continuity protection that is acceptable to your business.
  • Ask your provider if, and how often your data is backed up, how often their backup procedures are tested, and whether they are multiple instances of backups should one host fail.
  • Costs. Make sure you know what you’re getting for your fee. Do they just store your data or do they keep a proactive eye on it to make sure everything is as it should be? How much do they charge to update your software and hardware, and how much will it cost if something goes wrong and you need additional support?
  • Experience. Ask whether they understand how to create and manage a hybrid set up. Can you keep using your business infrastructure and applications, and how will it all work together.

If you want to capitalise on the benefits of DaaS, but are not yet ready to go all-in, we can help design a hybrid solution that works for you.

With our managed approach, IT specialists are watching your system all the time, making sure it’s running smoothly and quickly. Our managed desktop services also boast best-in-class backup and recovery processes. So you can be sure that your data is recoverable should something go wrong. Furthermore, at Cloud Geeni, our Cloud Server services consistently achieve the highest level of data security and reliability.

To find out how a hosted desktop can benefit your business, speak to a member of our team on 01942 263 434 or request a demo today!