Last year, up to one-third of UK organisations were said to be entrenched users of cloud services[1]. What’s more, 81% said that their use of cloud services would increase over the next 12 months. So, there is no doubt that businesses are starting to realise the benefits of cloud services – especially when it comes to analytics, collaboration, productivity and growth.

In part, this is because, despite the initial inconsistencies and concerns about security, the cloud has become a reliable and mature technology. But, as with all tech, as soon as something becomes popular it is already moving on. And, when it comes to cloud-technology, we are only just starting to realise its potential when it comes to digital transformation.

With the next phase of cloud computing just around the corner, what are the key trends that are set to bolster its position as a tool for business innovation?

The cloud will become mainstream

In 2019, cloud computing is no longer an emerging technology. It has already arrived. So, over the next couple of years, we expect that it will soon become mainstream across all industries. Critically, this means that any risk that was once associated with the cloud will soon be gone (we’d argue that already has).

To demonstrate just how widely cloud computing is being adopted, Gartner predicts that it will be the fastest growing IT spending category this year. Not least because of the need for digital transformation. And the latest Future of Jobs Survey by the World Economic Forum (WEF) states that 72% of companies – globally across industries – will adopt cloud computing by 2022.

So, if your business isn’t yet capitalising on the power of the cloud, you could be missing out.

The cloud is driving the customer experience (CX)

The customer experience (CX) is becoming increasingly important. We all use smart devices and cloud technology to make our personal lives more manageable, so it’s natural that we’d want the same level of ease in our business interactions.

The cloud is helping to drive this trend with companies using the power of the cloud and other intelligent technologies to upgrade the customer journey. For example tools such as automation, AI and VR are changing the way customers interact with companies forever.

Mobile and flexible working are becoming the norm

Today we all live in a mobile world. Fewer people sit at their desks 9-5 than ever before with cloud computing key to creating an effective mobile workforce. People must be able to connect and work effectively – and the best way to do that is via cloud technology.

Innovation has never been more important

In order to keep up with the competition, innovation must now be a continuous endeavour. And, the cloud is helping organisations to innovate in ways that were unimaginable a decade ago. For example:

  • The cloud-based is capable of overcoming the limitations of more traditional IT infrastructure
  • The cloud helps organisations to streamline their processes; enabling them to work smarter so that they can save time and boost productivity
  • With the cloud, different environments can be used to testbed innovation cheaply and quickly
  • Because cloud-based services are available for a manageable monthly price, organisations don’t have to put off investing until they know what the future might bring.

Enterprise-level technology at a price you can afford

The cloud provides previously unattainable access to enterprise-level IT. Often for one affordable monthly fee. And early adopters of the next generation of cloud services will be best placed to succeed over the next few years, and beyond.

For more information on how our cloud-based products and services can help your business, contact us today for an informal chat.